Tuesday, November 30, 2010

Last Reply from USAA

This is basically the last reply i got from USAA after 3 weeks of them ignoring my e-mails asking for help, its basically a fuck you go away letter.


We apologize if you felt that we were purposely ignoring you or not addressing your concerns. Please be advised that our security guidelines prevent us from disclosing specific details on how and why USAA places a hold on deposits. Such criteria is considered confidential and for USAA employees only. Compromising such information could expose USAA to future risk and loss.

At this point, we have addressed as much of your concerns as we possibly can. As such, we will consider this matter closed and will not address any further questions on deposit holds.
Thank you,
Gus Garcia
USAA

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